
LEADING and MOTIVATING
•
Introducing Supervision -
Exploring the responsibilities of a Supervisor.
Identifying their greatest Challenges.
•
Focusing on leadership -
Using personal characteristics and appropriate
leadership behaviour to achieve
results.
•
Motivating the team -
Understanding and using theories and practices that
inspire the team to perform.
ESTABLISHING
DIRECTION
•
Aligning team activities with business goals
-
Establishing team goals and developing plans to
achieve them.
•
Managing time -
Managing effective use of time and planning to
achieve priority outcomes.
•
Understanding the needs of the business
-
Leading the way in reducing costs and improving
productivity.
MANAGING
PERFORMANCE
•
Delegating -
Delegating work in a way that motivates and ensures
employees are successful and grow.
•
Giving feedback and disciplinary counsel
-
Conducting a disciplinary counseling interview to
modify behavior. The value of feedback.
•
Identifying training needs and coaching
-
Developing team members. Focusing on demonstration
and feedback skills.
COMMUNICATING
WITH THE TEAM
•
Working together successfully as a team
-
Leading a team in identifying their values and good
practices to enhance their performance.
•
Communicating positively -
Identifying and using positive words and attitudes
when leading. The value of assertive behaviour and
active listening skills.
•
Leading team meetings -
Creating and following an agenda. Handling difficult
behaviours in meetings.
DEALING
WITH DIFFICULTY
•
Solving problems -
Using structured approaches : Histograms, Fishbone
Charts, Brainstorming.
•
Resolving conflict -
Using constructive management styles when dealing
with conflict. The fears and needs of people
involved.
•
Dealing with workplace pressure -
Identifying signs of workplace stress and developing
an action plan to deal with pressure.
Click
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download a pdf of the course
content
Click
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download a pdf of the course
outcomes
Of all the Supervisor training courses out there,
why choose this one?
- Our Course Developers have many years of experience in supervision, management, lecturing and training.
- Leading Edge specialises in training Trainers, Supervisors and their teams.
- This course is a careful balance of theory and practice.
- It’s not too short that it is just a taste, and not too long that it’s logistically difficult to release the Supervisors.
- From initial contact to after training follow up, our clients receive excellent service including:
- our valued post course one-on-one coffee hour with delegates to discuss implementation of skills learned.
- an optional post course assignment and coaching.
Delegates
have fun whilst learning valuable tools and
techniques that grow them as Supervisors.
Read what they say ……


